Utilized MOVEit secure file transfer to communicate with our main client Department of Health and OFT.Worked with Upper Management and local staff groups to resolve high priority issues.Worked closely with other IT groups to facilitate firewall rule changes, port configurations, and other major upgrades to a PBX phone system.Maintained a Juniper firewall SSG 20 as well as multiple Cisco catalyst switches 2950-S and 2960-S, and a Cisco router 2900 series using all CAT6 100baseFX with RJ-45 LC connectors.Managed servers that stored Firewalls, Active Directory, Engage Call Recording, Avaya Contact Center Manager, CallPilot, Monet Live, ActFax, and help desk ticketing applications.Installed and maintained Dell PowerEdge R310, PowerEdge R510, PowerEdge R210 servers and Dell Power Vault MD3200i iSCSI storage.
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